VIP Ambassador Jobs in Dubai

Accor

VIP Ambassador

Job Description

What you will be doing:The essential job functions include but are not limited to the following:Pre – arrival

  • Liaises with booker or sales department if applicable to obtain arrival time, flight details, dietary preferences, pillow preferences.
  • Allocates room according to preferences, personally inspects the room prior to guest arrival to ensure cleanliness.
  • Is responsible for having maintenance and cleanliness issues rectified prior to guest arrival.
  • Ensures welcome amenities are placed in the room prior to guest arrival.

Airport pickup

  • Is present at the airport to greet the guest and accompany the guest to the hotel using hotel limousine.
    • Develops high quality relationships with guests throughout their stay.
Qualifications
  • Communicates with the other departments.
  • Ensures that guest documentation and information is available and up-to-date.
  • Supervises guest-welcoming operations.
  • Coordinates the front office team.
  • Organizes and plays an active role in welcoming guests.
  • Organizes guest arrivals and departures with the team.
  • Is responsible for the completion of official guest identifications.
  • Ensures that internal procedures are duly applied.
  • Checks room reservations and the VIP guest list.
  • Keeps track of the standard of services delivered, based on guest comments and quality audits.
  • Is capable of moving people from their rooms and handling difficult situations.
Additional Information

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

 

To apply for this job please visit ae.indeed.com.