Work From Home Jobs Winnipeg

Foundever

Bilingual Customer Service Agent

Go further with Foundever™. Are you ready to advance your career? At Foundever, you will find our call center jobs surprising. We believe in memorable associate experiences. Here you can improve your quality of life and grow your career. We believe that small moments can have a big impact on our professional experiences, our clients, our teams and our friends. By creating positive moments for each other, we make a difference and improve the experience for our associates.

Main responsibilities:

  • Handle incoming service calls in French and English.
  • Understand and strive to meet or exceed set goals while providing excellent customer service.
  • Drive customer satisfaction through voice, chat and/or email communications.
  • Navigate multiple systems

Work with us and you will benefit from:

  1. Practical and fully paid training
  2. Benefits of working from home include saving time, money and the environment.
  3. Benefits include medical, dental, life and vision insurance and company-matched RRSP contribution.

Qualifications:

  • You can speak and write French and English fluently.
  • You are 18 years or older
  • You have a high school diploma (or GED equivalent)
  • You can pass a criminal background check
  • You work well in a team or independently
  • You are able to commit to working 40 hours per week.

Equipment and Internet required:

  • Internet speed – 5.0 Mbps download and 5.0 Mbps upload
  • USB Noise Canceling Headphones
  • Independent monitor
  • Quiet and distraction-free workspace

About Foundever™

Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates worldwide, we’re the team behind the best experiences for +750 of the world’s biggest and most digital brands. Our Customer Experiences (CX) are innovative, our technology and expertise are designed to support our customers’ operational needs and deliver a seamless customer experience in the moments that matter.

Supporting +9 million customer conversations every day in +60 languages ​​across 45 countries, Foundever combines global strength and scale with the agile and entrepreneurial approach of our founder culture, empowering businesses of all sizes and to all sectors to transform their customer experience (CX).

Job Types: Full-time, Permanent

Benefits:

  • Dental care
  • Employee assistance program
  • Extended health care
  • Life insurance
  • Paid time off
  • RRSP match
  • Vision care
  • Wellness program
  • Work from home

Schedule:

  • 8 hour shift
  • Day shift
  • Evening shift
  • Morning shift

To apply for this job please visit ca.indeed.com.