Security Supervisor Jobs in Dubai

Meliá Hotels International

Security Supervisor

“The world is yours with Meliá”

Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is knowing that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family.

It means knowing that you have started one of the most exciting journeys of your life, a journey in which inspiration will always accompany you. Do you dare to be the owner of your professional career in an inspiring world?

Because belonging to the great Meliá family is being VIP

You will enjoy My MeliáRewards which is the exclusive loyalty programme for our employees with exclusive benefits and advantages.

In addition, enjoy the My MeliáBenefits programme: with flexible remuneration, exclusive discounts on a variety of products and services, active and healthy lifestyles, and charitable initiatives. Be as proud to belong to Meliá as we are of you

The Security Supervisor is in charge, with the supervision of the Security Manager, of overseeing the overall operation of the security department in the protection of the hotel, the guests and the employees. To ensure guest and employee safety in accordance with operational standards & relevant legislation.
All Security incidents and/or investigations are handled to The ME Dubai standard.
All facts surrounding security incidents and /or investigations are accurately and concisely recorded and collated.
Inquiries and visitors arriving at the staff entrance are appropriately handled and those visitors adhere to the Visitors policy.
All employees are issued with an Access Control card.
The CCTV system is actively monitored, checked to be working effectively, and maintained and fully compliant with the Data Protection Act regarding CCTV.
A proactive presence is maintained by all Officers throughout the Hotel, particularly in public areas
Any items being removed from the Hotel are checked, pass-outs are processed correctly, with any discrepancies referred and/or any items withheld as deemed appropriate.
Guest Key System activity is monitored, and concerns investigated.
All Master, Sub-Master keys are issued to the relevant Heads of Department, and those records of these are maintained.
Daily issue keys are received, and recorded according to policy.
All employees must be randomly searched upon exit.
Registration Forms are randomly checked ensuring adherence to the Immigration (Hotel Records)
Guest problems concerning the use of room safes are handled and resolved as laid down in policy.
To patrol all floors a minimum of four patrols per shift or as directed by the Security Manager.
To assist in escorting any undesirable off the premises, using laid down procedure.
To initiate investigations or where appropriate to personally carry out an investigation ensuring
Clear, concise, and factual records are taken and communicated to the Hotel Manager and Security Manager.
To assist in the coordination and protection of visiting VIPs, Royalty, and Government Ministers, liaising closely with the Police and other agencies as required.
Responsible for ensuring the safe and correct usage of all Security equipment and materials.
To ensure that random searches of bags, lockers, and employees are conducted in accordance with policy.
Monies and other items of value will be placed in this person’s care and the Departments care for safekeeping.
To be fully conversant in the use of the Guest key/Security systems.
To manage, maintain, and authorise access to all room safes, including the use of Audit computer as per policy.
If an accident should occur in the hotel ensure all necessary paperwork is completed and distributed accordingly.
To ensure that relevant courses are attended relating to health and safety and first aid as required.
To assist in fire drills and fire alarm tests and in fire training of staff and to carry out spot checks of firefighting equipment and report any defects. To ensure that fire regulations are not breached
To become familiar with the location of firefighting and first aid equipment.
To carry out regular Patrols and report any health and safety hazards.
The CCTV digital system to be checked and recording in working order.
The Security Office is kept clean, neat and tidy reflecting a professional image to all staff, and visitors.
Administrative duties are carried out according to The ME Dubai standard. This includes maintaining accurate logs, records and notebooks.
The Police and other Government Agencies are assisted with inquiries and whilst on Hotel premises.

At Meliá we are all VIP

Great professionals who make everyday life easier and exceptional. From the junior to the most senior, all of them have unique and important qualities that make working at Meliá an opportunity for constant growth and a passport to create your future wherever you want.

Our warmth, proximity and passion for what we do make working at Meliá an unforgettable experience, full of emotional moments and always with the feeling that you belong to a big family where we have people like you, VIP People.

We are an equal opportunity employer and value diversity. We do not discriminate on the basis of disability, race, religion, age, or any other basis protected under federal, state, or local laws. We believe that diversity and inclusion among our teammates are critical to our success as a global company.


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