VIP Jobs In Dubai

Pullman Hotel

VIP Ambassador

Company Description

“Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

Job Description

The essential job functions include but are not limited to the following:

  • Liaises with booker or sales department if applicable to obtain arrival time, flight details, dietary preferences, pillow preferences.
  • Allocates room according to preferences, personally inspects the room prior to guest arrival to ensure cleanliness.
  • Is responsible for having maintenance and cleanliness issues rectified prior to guest arrival.
  • Ensures welcome amenities are placed in the room prior to guest arrival.


  • Communicates with the other departments.
  • Ensures that guest documentation and information is available and up-to-date.
  • Supervises guest-welcoming operations.
  • Coordinates the front office team.
  • Organizes and plays an active role in welcoming guests.
  • Organizes guest arrivals and departures with the team.
  • Is responsible for the completion of official guest identifications.
  • Ensures that internal procedures are duly applied.
  • Checks room reservations and the VIP guest list.
  • Keeps track of the standard of services delivered, based on guest comments and quality audits.
  • Is capable of moving people from their rooms and handling difficult situations.

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