Internship Jobs in Dubai

Siemens Healthineers

Intern – Customer Care Center Coordinator (m/f) – Dubai

Do you want to help create the future of healthcare? Our name, Siemens Healthineers, was selected to honor our people who dedicate their energy and passion to this cause. It reflects their pioneering spirit combined with our long history of engineering in the ever-evolving healthcare industry.

 

We offer you a flexible and dynamic environment with opportunities to go beyond your comfort zone in order to grow personally and professionally. Sound interesting?

 


Then come and join our global team as

Technical Customer Service Center Coordinator intern.

 

You will coordinate normal dispatch of the CSE’s, the appointments with the customer and documentation of all calls/requests that come in from Customers for corrective maintenance, preventive maintenance, Application trainings.

In addition, you will provide support functions for several offices aiding in meeting customers’ needs during critical times to ensure performance demands.

 

?Responsibilities:

  • Serve as the main point of contact for SHS customers.
  • Receive all service calls, email requests and/or tpF requests that come in for corrective maintenance, preventive maintenance, Application trainings.
  • Successfully coordinate with the customers to schedule field service activities and resources to ensure customer expectations and commitments are met.
  • You will create as well as monitor notification for CSE’s and APPS specialists.
  • You will be as a coordinator to dispatch CSE for onsite visit, preventive maintenance visit, and APPS visits.
  • Provide support, information, prioritization and coordination of assignments for field service Engineers of all service and Application dispatches.
  • Ensure all service requests and dispatches are well detailed, coordinated, prioritized and organized for review & follow-up action.

?Qualifications:

  • University degree, in Biomedical Engineering, Electronics/ Electrical Engineering/Clinical Engineering. (Biomedical Engineering) is preferred.
  • Excellent organizational, interpersonal and verbal & written communication skills
  • Knowledgeable in Microsoft Office, PC
  • Typing skills
  • Bilingual (Arabic& English) preferred.
  • Ability to work during times of high call processing activity and time constraint demands.
  • High learning aptitude.

Our global team:

Siemens Healthineers is a leading global medical technology company. 69,000 dedicated colleagues in over 70 countries are driven to shape the future of healthcare. An estimated 5 million patients across the globe benefit every day from our innovative technologies and services in the areas of diagnostic and therapeutic imaging, laboratory diagnostics and molecular medicine, as well as digital health and enterprise services.

 

Our culture:

Our culture embraces different perspectives, open debate, and the will to challenge convention. Change is a constant aspect of our work. We aspire to lead the change in our industry rather than just react to it. That’s why we invite you to take on new challenges, test your ideas, and celebrate success.

To apply for this job please visit ae.indeed.com.