Ahmedabad Company Job Contact Number

Technomine - True Outsourcing Excellence

Medical Records Retrievals

Responsibilities:

· Out bound calls and emails from customers and get the medical records

· Monitor various channels where customers may post their grievances like email, forums, chat support

· Delight the customers with prompt suggestions of ideas and solutions to their problems and ensure that customers are satisfied with your resolution.

· Send an email confirmation detailing the resolution and asking for customer feedback

· Document common customer queries and integrate into our Frequently Asked Questions module

· Maintain a deep understanding of our product, service and industry knowledge to be able to speak with customers about the most relevant features and functionality for their specific needs

Basic Qualifications

· Bachelor’s degree or equivalent in a related field

· Fluency in English (oral and written communication skills)

· 5-6 months’ experience in customer support or related fields

Job Type: Full-time

Salary: ₹22,000.00 – ₹25,000.00 per month

Benefits:

  • Food provided
  • Leave encashment
  • Provident Fund

Schedule:

  • Night shift

Ability to commute/relocate:

  • Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (Required)

Education:

  • Higher Secondary(12th Pass) (Preferred)

Experience:

  • Cold calling: 1 year (Preferred)
  • total work: 1 year (Preferred)

Language:

  • English (Required)

To apply for this job please visit in.indeed.com.