Teleperformance Jobs In Lucknow


Digital Relationship Officer

Job Description

Work From Home Opportunity at Teleperformance, Apply for Digital Relationship Executives Jobs in Aliganj Lucknow, At the Teleperformance company provides customer acquisition, customer care, technical support, debt collection, social media, and other services in Lucknow Uttar Pradesh and around the world

About Jobs at Teleperformance :

 Relationship Executives needs to manage calls from Premium account holder customers regarding Banking Products, customer service problems and Generate Lead of Banking products like Personal Loan, Home Loan, General insurance, Credit card, Auto Loan etc. Apply Relationship Executive/Officer jobs in Aliganj Lucknow UP

Roles & Responsibilities

  • Relationship Management – To develop and strengthen customer relationships through effective relationship management in accordance with the business goals
  • Client Outreach – Manage the portfolio through client outreach and continuous monitoring of client relationship including product, portfolio and banking needs from Aliganj Lucknow
  • Customer Service and Sales – Up selling, cross-selling, providing regular market information and updates to the customers. Extremely efficient servicing of requests to create a superior customer experience.
  • Act as the Single Point of Contact for customer’s Banking Requirements and manage all from Aliganj Lucknow UP only.

Required Skills:           

Customer Centricity –

The mindset of “highest value for the customer” always willingness to help, demonstrate ownership, and attention to details

Communication Proficiency –

  • Ability to convey message effectively: Comprehension, Active Listening, Rate & Clarity of Speech, Conversational Ability
  • Ability to understand the customer problem and provide solution or information as per company policies and process to apply jobs from Lucknow
  • Ability to compose grammatically correct, concise, and accurate paragraphs
  • Basic Knowledge of Computer is a must. Can manage regular work from Aliganj Lucknow Uttar Pradesh
  • Good understanding of etiquette for written communication

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