Hospitality Jobs in Dubai

The First Group

IT Executive – Hospitality

Overview:Our Company – Wyndham Hotels & Resorts

Welcome to the largest hotel company in the world. At Wyndham Hotels & Resorts, our Team Members have the opportunity to explore both personal and professional development opportunities throughout their careers. Wyndham Hotels & Resorts is the champion of the everyday traveler. Through the largest and widest collection of hotel experiences in the world, we work to make hotel travel possible for all. Wherever and however people travel, Wyndham will be there to welcome them.

With nearly 9,000 hotels across the globe and through its network of nearly 790,000 rooms appealing to the everyday traveler, Wyndham commands a leading presence in both the economy and midscale segments of the hospitality industry. The company operates a portfolio of 20 hotel brands, including Super 8®, Days Inn®, Ramada®, Microtel Inn & Suites®, La Quinta®, Wingate®, AmericInn®, Hawthorn Suites®, The Trademark Collection® and Wyndham®. The Company’s award-winning Wyndham Rewards® loyalty program offers more than 56 million enrolled members the opportunity to redeem points at thousands of hotels, condominiums and holiday homes globally.

Our Brand – Wyndham®

With friendly service, thoughtful amenities, and a range of options for the everyday traveler, Wyndham will be there to welcome you wherever you go. Designed for business and leisure travelers alike, Wyndham locations offer a comfortable and convenient stay. No matter where your travels take you, our hotels welcome you with thoughtfully appointed guest rooms, a range of food and beverage options, and extras like pools and fitness centers.

Our Hotel – Wyndham Dubai Marina

Embrace the energy of the cosmopolitan playground that is Dubai with stays at Wyndham Dubai Marina, a 4-star hotel located in one of the city’s most vibrant locations. Gaze into the waters of the world’s largest man-made marina surrounded by striking architecture.

From the moment you step into our spectacular marble lobby, you know you’re somewhere special. Wyndham Dubai Marina is an internationally recognized 4-star hotel, conveniently situated just steps from Dubai’s most prominent landmarks such as The Beach and The Walk JBR, Dubai Marina Mall, and largest observation wheel in the world – Ain Dubai, soon to be completed.

The hotel features a spa, gymnasium, outdoor pool and great food and beverage outlets including a coffee shop, a club lounge, an International all-day dining restaurant with al fresco dining serving Italian specialties, and a bar and eatery serving smoked meats and specialty beverages.

Work Culture and Benefits

Embark on a rewarding career with Wyndham Dubai Marina where you will be supported throughout your professional journey with tailored learning opportunities and development training. We are committed to providing a nurturing environment where all of our team members can explore personal and professional development opportunities throughout their tenure with us. We offer a variety of leadership training, mentoring opportunities, and educational support to continually foster a culture of diversity and inclusion.

We are committed to attracting, motivating, and retaining talented team members who align with our company’s core values. We are proud to reward our team members with comprehensive benefit programs and resources which include: return air tickets to home destination, uniform and laundry services, accommodation and recreation facilities, medical coverage and life insurance, transportation, duty meals, colleague discount in our F&B outlets and reduced hotel rates, enhanced employee rewards program, team bonding and engagement events, employee health and wellness activities.

Job Description:

  • Troubleshoot IT System and Hardware.
  • Manage and monitor Network Devices.
  • Administer Databases.
  • Follow all company policies and procedures; protect company assets. Address guest’s service needs.
  • Responsible for providing comprehensive IT support and technical functions.
  • Monitor, operate, coordinate, assist and train others in the operation of computer hardware, software, and peripherals in order to achieve the desired result.
  • Provide end-user support. Manage user accounts, including set up, removal, and resetting passwords in order to ensure confidentiality and proper use.
  • Responsible to adhere with all information security policies and hotel/property/outlet procedures.
  • Manage and monitor the A/V equipment in the property/F&B outlets.
  • Support the F&B operational needs for POS requirements such as RVC Configuration, creatingmenu items & packages, classes, SLU, NLU, and configure reports.
  • Setup, Install and troubleshoot POS, Check and KOT printers.
  • Maintain inventory of all technology devices.
  • Supporting the roll-out of new applications/systems.
  • Prepare project status reports.
  • Prioritizing and managing many open cases at one time.
  • This position will also require on-call response to incidents as necessary.
  • Oversight and management of a 24x7x365 environment which may require some off shift work.

Desired Skill & Expertise:

  • Degree in Information Technology, Computer Science, etc or equivalent.
  • IT related Certifications & Trainings.

Technical Capability:

  • Working knowledge of relevant operating systems, software, network installation and configuration.
  • 3+ years of experience in a similar role.
  • Excellent problem-solving and critical thinking skills.
  • Good knowledge of Opera, Micros, FMC and SUN System.

Soft Skills:

  • Excellent communication and interpersonal skills
  • Excellent problem-solving skills
  • Good Analytical and reasoning skills
  • Work under pressure
  • Conflict resolution
  • Good organization, time management and prioritization.

To apply for this job please visit ae.indeed.com.